Canon JX200 Inkjet Fax (1735B002AA)

This product has had zero failings in the last three weeks of operation. Once it ran out of paper, but the last five pages were captured in memory and they printed after loading paper.

I've owned this machine for about a year. The first one had problems and had to be returned; immediately. The replacement has worked adequately; I can send and receive faxes. However, it is not a very intuitive machine and the instruction manual is poorly written. I have placed an answering machine on the same telephone line; and setting that up was difficult because the instructions were poor; I had to call customer service several times to reset it up after power failures at my house. Also, the paper just shoots out of the machine; there's nothing to catch it; so the machine has to have at least 12" between it and the edge of the desk or the faxes fall on the floor. I have had a refurbished canon injet printer which worked well and that was part of why I bought this fax; not as well designed.

This was just what I was looking for, a fast Fax machine that holds a decent amount of paper and has good memory for when you run out of paper and nobody notices. I gave it a four star becouse it met all my expectations but it didn't go above and beyond.

i have had many hp fax machines and with more complicated demands, but this canon machine can drive you crazy. i have called their customer service about 20 times during the past year and you cant seem to get it to stop answering as a fax when you answer a voice call. it has never worked properly to answer. trying all kinds of settings. now i have been pouring over the manual as the faxes have now stopped printing automatically and i cant seem to find anything in the manual to set it. i have an MBA degree, im not dumb. im going to get rid of this thing and go back to hp.

I purchased this as a gift for my parents who did not want a fax associated with a computer printer. They absolutely love it. It was easy to set up, and the quality of both copies and faxes received is excellent.

I have other Canon products, and Canon customer service is one of the best in the industry. Although, my parents have not yet had any questions about this item, I have on other Canon products I own. Canon is always very helpful and willing to answer any question, plus they totally stand behind their products.

I would highly recommend this product if you are looking for a basic fax machine with excellent print quality and a low price.