InGrid SK804IG Basic Monitoring Kit for 1500 Square Foot Homes

InGrid SK804IG Basic Monitoring Kit for 1500 Square Foot Homes

Customer Rating: 
Total Reviews: 3

Best Offer: Special
By Supplier: Crutchfield

Availability: Usually ships in 1-2 business days

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Not as good as it sounds
This alarm is only as good as your broadband connection. In many areas, (especialy apartments and condos), it only takes a moment to kill your connection,then the alarm becomes local. Your expensive monitoring system is worth nothing. You might be better with some other system unless your broadband connection is totally protected from the outside of the building.
2008-12-03
Think twice
After purchasing this, they then try to get you to sign their service agreement.
I want everyone to be aware of a couple things:
1.) In spite of the fact you pay a premium for the equipment, it completely diactivates should you ever cancel the service, and you are left with a bunch of useless equipment.
2.) There is a 2 year minimum contract
3.) Also, even though there is no finincial risk to InGrid should you cancel early, they slap you with a $175 early termination fee if you should cancel before 2 years.


You might want to be aware of these things before you buy.
I should add that I tried to cancel my service immediatly after becoming aware of these things after reading their SLA, and the lady on the phone was about as insistent I stat as an AOL

rep, and lo and behold they still shipped out the order today and charged my credit card (I canceled 2 hours after placing the order, after hours, and here it is 3pm the next day and they

shipped it anyways, so I'm sure the request to cancel was completely ignored)
2008-11-04
Great starter kit with many add-on possibilites.
This kit is a bare bones system but a great starter kit for those with more tailored needs than what is offered in the 2500 sq ft home kit.

Just follow the step by step instructions and you will have the system installed in under an hour. The base you plug into your broadband and an outlet, the handset you plug into an outlet, the console you can mount on the wall or set it on the kitchen counter (connected to an outlet), the window and door sensors come with a 3M sticky tack that doesn't peel off your paint. No drilling necessary (unless you mount the console onto a wall).

I bought my kit from Amazon and got a much better price than what you would get through the Ingrid's website. However my kit did not come with the INGRID window decals and the exterior sign (display materials) which are bundled in the newer kits through the Ingrid site.

You do not have to sign up for Ingrid service to use the system. When the sensors are triggered you will hear a door chime on the handset and the console. That is about all the system can do in its unactivated state. It has no alarm until you sign up for service. When you sign up for the service, the system will have an audible alarm as well as other features like weather updates, alerts, number of calls, messages received, caller ID etc etc.

The system can be accessed online and you can get a very detailed status of you house in a very user-friendly format. It creates a log of everyone who has entered and exited your house. This is done by individually assigned four digit codes. You can arm and disarm as well as change preferences through the online dashboard along with setting notification preferences. Another great benefit to the system is that you can monitor your house even when you are on vacation.

I have already added 2 keychain remotes, a glassbreak detector, another set of window/door sensors, and I bought the exterior sign and window decals through the Ingrid website (shipping is a little expensive, but with all the money I saved its well worth it.

You do need to activate the system for the keychains to work because it needs to undergo a software update. There are other compatible devices that will work with it including motion sensors (Ingrid doesn't really believe in the use of motion sensors-too many false alarms), siren detectors (for smoke and carbon monoxide), heat and water detector (for floods in the basement), and web cameras. Check the wesite for more products. You can also add more consoles and handsets to the system.

Customer service over the Ingrid live chat was very easy and they were very polite and helpful. I have nothing but high accolades for this product and this company. They will have my buisness for a long time.

2008-08-26
 

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